Booking

Payments

You can pay either by credit card (SumUp circuit) or by bank transfer.

To confirm your reservation, you have to send a deposit of 30% of the total stay by credit card or bank transfer.

You can pay The balance upon arrival at the villa.

In case of booking before 30 days of arrival, you have to pay the balance of the entire stayng.

Booking

No penalty is required if the cancellation is made within 10 days of booking. The deposit will be returned immediately.

There will be no refund after 10 days of booking and up to 60 days of arrival, the deposit will be retained as a penalty.

From 59 days before arrival, in case of no show and early departure: 100% penalty

For last-minute bookings (within 30 days of arrival) the full amount must be paid at the time of booking.

If the guest is unable to travel due to an official lockdown in place upon arrival characterized by the closure of the borders or regional borders in the country of origin or destination, the reservation will be canceled without penalty and the guest will receive a full refund via the payment method previously used to book.

Staying

Useful information on arrival and departure and house rules

Check-in: from 14:00

Check-out: before 11:00

All guests must have identity documents upon check-in. Dogs are allowed, but they must be indicated at the time of booking. For a minimum stay of 8 days, the change of sheets and towels will take place on the 4th day.

Covid-19

To ensure our guests a safe and peaceful stay, we adopt careful hygiene and sanitation measures to prevent the spread of the Covid-19 virus.

Before check-in and immediately after check-out, all the rooms of the Residence I2Elementi, both inside the two villas and outside (swimming pool, jacuzzi, solarium, verandas), undergo a rigorous hygiene and sanitization treatment, following a certified protocol and using sanitizing products recognized as medical-surgical devices.

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